Relocation to Austin TX Letter – Continuing the Journey to Redefine Primary Care
Updated: March 27, 2021
I want to personally let you know that I will be moving with my family, to Austin, TX in April. My last day at the Medtopia Medical Clinic will be on March 19th, 2021. I will be helping with refills and other clinic support until March 31st. This concludes an amazing 12 years in Dallas since I moved to Texas from Maryland after graduating from Johns Hopkins in 2008. Whether I met you more recently or you have been a patient from the beginning, I have greatly enjoyed being your physician and hope for continued good health in your life. I know I will be leaving you in good hands with the medical providers and staff at Medtopia Medical Clinic as it continues to grow. While I have been called on to a new opportunity in Austin, working at the Medtopia Medical Clinic these past few years have been a wonderful experience that allowed me the chance to continue to practice my calling. Here’s a summary of my talented colleagues who stand ready to assume your medical care:
Dr. Sarosh Ahmed has been with us at Medtopia for about 2 years. She has openings for my patients immediately. Dr. Ahmed is a caring, skilled professional that I hold in high regard. She will happily schedule your appointment when needed.
Dr. Gonzalo Aillon will be joining our group in March and will take over my space. He comes with 20 years of Internal Medicine knowledge and experience. He was born and grew up in Dallas. He is a son of a well-respected Dallas Psychiatrist.
Daria Wood, PA continues to provide great support for our patients. Being here with me since we started Medtopia, she is very well-trained physician assistant and is available to see patients for same day/next day visits as well as provide comprehensive care for our medically complex patients.
Dr. James Chanez is my senior partner and continues to have some spaces available for his comprehensive MDVIP practice. His practice is about personal attention with concierge-like service. You will also receive a once-a-year executive physicals when you sign up with his MDVIP practice.
I feel confident that you and all my patients will be in excellent hands under their care. Your medical records will remain here and I encourage you to follow up with them when you are due for your next visit. If you have any questions in this matter, please feel free to call my office at 214-200-3256. Again, it has been my pleasure getting to know each and every one of you. I will be in constant contact with the providers of Medtopia on your care if they need me. I will surely miss seeing you and all of my patients.
Sincerely,
Welcome to the website.
I welcome your comments!
Dr. Duhaney! I just found out today when I called into Medtopia. I am bummed to be losing you as my PCP but happy for you and your family! I wish you all the best!
Great article very useful thanks a lot 🙂
I echo Donnie McHenry in saying I will miss working with you as my PCP after all I have been thru, largely with your support over the years.
I understand your doing what you feel is best for you and your family, and I wish you only the best. However, I also will admit I am bummed to see you have left DFW, after chasing you from Presby, to Addison, to Plano, and back to Presby over the years — LOL. Austin is just too far a drive (I think).
DFW’s loss is definitely Austin’s gain.
Thank you for your kind words! It would have been ideal to stay in one spot for 25+ years establishing a great patient base and retire having done my best for everyone. I feel that this was the original goal and what the older doctors in Dallas coached me on, but as 2008 turned to 2016 – it was becoming clearer that this goal was not realistic given the current state of healthcare. The pressures from insurance reform, Medicare and government regulations, the rise of hospital-run groups, and the direct primary care/concierge models that sprung forth to counterbalance this, it made practicing traditional insurance-based primary care virtually untenable for the long run. It can certainly be done but is much for difficult than it has been by my older colleague-predecessors in years past. The same rules and assumptions no longer apply. So I had to make a decision- keep going like this or make a big change. As COVID was underway in Spring 2020, I had reflected on where I wanted to be and wanted to do over the next phase of my career and life. I no longer desired the old dream of “owning my own practice” as I saw the stress that provided to the docs still trying to push through that model and the standard employed doctor model was unsatisfying, I decided to join a national primary care company that shares the same vision I have for delivering outstanding primary care and allows me time to step away to spend with my family and even be alone with my own thoughts knowing I have a great team helping me treat patients. With One Medical being more about building patient relationships over running people in and out of an office to maximize billing- One Medical provides a wonderful environment to provide the care I have always worked so hard to provide but was not always well supported in providing in the past. AMAZING ALERT: On Medical membership is $199/year + using your insurance, provides in-office and supportive 24/7 Virtual Care, easy to use App, same-day appointments, has 100+ offices over the whole country that you can drop into as a One Medical member when traveling, and is coming to Dallas next year! (I’ll be staying in Austin 🙂 Take care, Robert
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Hi! Would love to schedule with you here in Austin, but having issues with the online phone scheduling? Is the $199 subscription the only way I can schedule with you? I have BCBS coverage which says you’re in network. Could you have someone email me for scheduling? I’d be a new patient! Excited you’re in the area!
Hi Terry, thanks for connecting! You can sign up for a membership online: https://www.onemedical.com/care-from-a-to-z/
The local/main customer service number is 512-491-1095. Almost everything we do in terms of communication is app-based (or via the website portal log-in) so be sure to download it from the Apple Store or Google Play on your smartphone.
Take care,
RD.